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When Should a Leader Apologize - And When Not? (Harvard Business Review)
When corporate leaders or the organizations they represent mess up, they face the difficult decision of whether to apologize publicly. A public apology is a risky move. It's highly political, and every word matters.
About When Should a Leader Apologize - And When Not? (Harvard Business Review)
When corporate leaders or the organizations they represent mess up, they face the difficult decision of whether to apologize publicly. A public apology is a risky move. It's highly political, and every word matters. Refusal to apologize can be smart, or it can be suicidal. Readiness to apologize can be seen as a sign of character or one of weakness. Because the stakes are so high, Barbara Kellerman says, leaders should not extend public apologies often or lightly. - From the April 2006 issue of Harvard Business Review
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- Is When Should a Leader Apologize - And When Not? (Harvard Business Review) on Spotify?
- We haven't confirmed When Should a Leader Apologize - And When Not? (Harvard Business Review) on Spotify's audiobook catalog yet. Spotify audiobooks are included with Premium (up to a monthly listening limit) in supported markets.
- Is When Should a Leader Apologize - And When Not? (Harvard Business Review) on Apple Books?
- Yes — When Should a Leader Apologize - And When Not? (Harvard Business Review) is available as an audiobook on Apple Books.
- Who wrote When Should a Leader Apologize - And When Not? (Harvard Business Review)?
- When Should a Leader Apologize - And When Not? (Harvard Business Review) is by Barbara Kellerman, Harvard Business Review.
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