Why do some restaurants retain great people for years while others have a constant revolving door of people who could care less about the customer or guest? Those who retain great people recruit and select S.M.A.R.T.! S.M.A.R.T.
Why do some restaurants retain great people for years while others have a constant revolving door of people who could care less about the customer or guest? Those who retain great people recruit and select S.M.A.R.T.! S.M.A.R.T. Restaurant Guide to Recruiting and Selection is one of the “pillar” books in the S.M.A.R.T. Restaurant Guide To.... book series. Written by Albert Houpy, long-time multi-unit operator and recruiting expert, along with T.J. Schier, this book will help any restaurant supervisor, manager, franchisee, or multi-unit operator significantly improve the recruitment and selection of the right type of employees - those who can help drive sales, service levels and profits. Based on years of recruitment and operational excellence, this useful book will help you learn the systems and strategies to better improve your chances of finding the “make it happen” employees for your operation.
S.M.A.R.T.: Restaurant Guide to Recruiting and Selection (Unabridged) is available as an audiobook on Apple Books. We haven't confirmed it on Spotify yet — but you can still search there below.
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